Watsons Malaysia Launches the First Drive-Through Store Concept in Johor Bahru

Offering innovation, sustainability & lifestyle in product offering and services. Stand a chance to win RM500 shop online vouchers from 19 – 20 May 2022, and more

From middle: Caryn Loh, Managing Director, Watsons Malaysia, Watsons Malaysia Management team, Venon Tian, General Manager, ZUS Coffee and Kenny Koh representing TD Central at the Grand Opening of Watsons TD Central, Johor Bahru

Watsons Malaysia has set another milestone and launched a new innovative lifestyle store concept in Taman Daya, Johor Bahru catering to customers and the community in Johor Bahru and the neighbouring country, Singapore. Watsons, Malaysia’s leading health and beauty retailer, introduced the first stand-alone store with drive-through service and partnered with ZUS Coffee, offering a lifestyle shopping experience to customers.

“It has been a remarkable start to the year as our country is in the endemic stage and we continuously look forward to providing innovative retail experience, products and services for our members and customers. Within 28 years, Watsons has grown to over 650 stores in Malaysia and evolving with time. We are proud to open our first stand-alone store with a drive-through feature with ZUS Coffee and are excited to share the new shopping experience with the Johor Bahru community,” said Caryn Loh, Managing Director, Watsons Malaysia.

Watsons’ TD Central store which spans approximately 4,865 square feet is a testament that combines ecologically friendly materials and advanced technology in driving up the O+O (Offline plus Online) concept in this new store. It provides customers with seamless shopping from one channel to the other while promising more innovation and sustainability choices in-store, product offerings and services.

Watsons sees the demand in offering convenience and hassle-free shopping to the customers. The drive-through concept allows customers to purchase through Watsons Mobile App and use the Click & Collect Express service to collect the items within 4 hours from the drive-through counter. Customers can click the “Click & Collect” option and choose Watsons TD Central for collection and collect the purchased items at the drive-through pick up by providing the purchase code number.

On top of that, customers can expect a wide range of merchandise assortment ranging from health care, essentials, skincare, cosmetics, personal care and more and enjoy one-of-a-kind services in-store. Some of the new features that can be found in this new store are Pusheen the Cat Instagramable photo wall, an exclusive Orita product range area, Natural by Watsons Refill Station and many more.

For the very first time, customers can visit ZUS Coffee in Watsons TD Central for a coffee treat while shopping or waiting for their loved ones to shop and even visit the store for coffee and beverage takeaways.

Caryn added “Another new feature Watsons introduced is the Tree of Sustainability, which was made to enhance the area with recycled Natural by Watsons’ bottles. Watsons has been embracing sustainability choices in the store and product offerings such as Natural by Watsons’ refill station with sustainable choices brands and natural ingredients and packaging to sustain the future environment”.

Additionally, Watsons collaborated with LOVE BEAUTY & PLANET & iCycle to create awareness of the importance of recycling. Customers can drop off all recyclable waste such as paper, plastic, metal, computer parts and more located at the back of the store. This exercise is to encourage everyone to recycle, reuse and reduce the usage of resources and help to save the planet for our future generations.

In conjunction with the grand launch, customers can look out for amazing promotions and offers. The first 50th, 250th, and 500th members that shop at Watsons TD Central store stand a chance to win RM500 shop online vouchers from 19 – 20 May 2022. Watsons is also offering an RM5 voucher with a purchase of RM30 from 19 – 25 May 2022, a free tote bag with a purchase of RM50* and 15% off on handcraft drinks at ZUS Coffee*. While stocks last.

For more information, visit www.watsons.com.my or get daily highlights from Watsons Malaysia on Facebook, Instagram and Twitter.