Ever since the infamous Wannacry attack, ransomware has become something of a buzzword within the corporate world, with large attacks on enterprises appearing in headlines month after month. Businesses in Southeast Asia (SEA) are well within the radar of these cybercriminals with three in five (67%) confirming that they have been victims, according to the latest research by Kaspersky.
Global cybersecurity company, Kaspersky, surveyed 900 respondents across North America, South America, Africa, Russia, Europe, and Asia-Pacific, 100 of which were from SEA. Conducted in April 2022, the research titled “How business executives perceive ransomware threat” gathered the answers from those in senior non-IT management (such as CEOs, VP, and Director level) and business owners or partners at companies with 50-1000 employees.
Half of those (34%) who have admitted having their data maliciously encrypted by cybercriminals experienced ransomware attacks not once but several times. The remaining respondents (33%) said they have experienced such incidents one-time only.
The most common denominator among ransomware victims in the region is that almost all paid the ransom (82.1%). In fact, 47.8% of the surveyed executives confessed that they paid the ransom as soon as possible for immediate access to their business data, two digits higher than the global average of 38.1%.
Almost a quarter (23.9%) did try to get their data back through back-ups or decryption but failed and paid ransom within two days while 10.4% took a week of effort before paying up.
When the ransomware victims were asked about the steps they will conduct should they face the same incident, the majority (77%) of the business leaders in SEA confirmed that they will still pay the ransom showing a worrying tendency for companies that have already been a victim of ransomware to pay up, encouraging cybercriminals to continue their attacks.
“It is concerning to see that only 17.9% of businesses here in SEA victimised by ransomware did not budge on the cybercriminals’ demands. We stand firm that paying the ransom should not be a kneejerk reaction for enterprises. But, with more than half (67%) of those we surveyed admitted that their organisations would not survive without business data if attacked, we understand the urgency and the desperation to get their data back as soon as possible, by all means,” comments Yeo Siang Tiong, General Manager for Southeast Asia at Kaspersky.
Kaspersky’s study also revealed a key puzzle piece – that majority (94%) of enterprises in SEA will seek external help if attacked by ransomware. This is a tad higher than the global rate at 89.9%.
Almost a quarter (20%) of which will contact law enforcement, while 29% will reach out to a third-party cybersecurity incident investigation and response service provider like Kaspersky. The remaining percent will contact both of these external organisations to know how to respond to a ransomware attack.
“With only 5% of enterprise leaders confirming that they have internal incident response capabilities or they have the regular IT team or service provider to figure out a ransomware attack, it is clear that our enterprises here in SEA need help. We advocate for cross-border and public-and-private cooperation that will help governments and companies to combat threats like ransomware. However, such is not the only answer. Enterprises here should really look into acting on concrete steps to upskill or even to build their own security defence team with intelligence-led incident detection and response capabilities,” adds Yeo.
Global cybersecurity company Kaspersky co-founded the global project called “No More Ransom Initiative” which has grown from four partners to 188 and has contributed 136 decryption tools covering 165 ransomware families.
Since its launch in 2016, it has helped more than 1.5 million people decrypt their devices all over the world. Nearly 30,000 ransomware victims from July last year to June end of 2022 in SEA were also able to retrieve their data through this project.
The project is done by Kaspersky along with the National High Tech Crime Unit of the Dutch National Police, Europol’s European Cybercrime Centre, and other partners.
Kaspersky, however, puts emphasis on preventing a ransomware attack. The global cybersecurity company encourages businesses to follow these simple and effective recommendations to help protect their organisations against this threat:
- Always keep up-to-date copies of your files so you can replace them in case they are lost (e.g. due to malware or a broken device). These should be stored not only on a physical device but also in cloud storage for greater reliability. Make sure you can quickly access your backups in the event of an emergency.
- Install all security updates as soon as they become available. Always update your operating system and software to eliminate recent vulnerabilities.
- Provide security education to your staff. Explain that by following simple rules, employees can help prevent ransomware incidents. Check out dedicated training courses, such as the ones provided in the Kaspersky Automated Security Awareness Platform.
- Enable ransomware protection for all endpoints. There is a free Kaspersky Anti-Ransomware Tool for Business that shields computers and servers from ransomware and other types of malware, prevent exploits and is compatible with already installed security solutions.
- Enterprise companies are recommended to use anti-APT and EDR solutions, enabling capabilities for advanced threat discovery and detection, investigation and timely remediation of incidents, as well as have access to the latest threat intelligence. An MDR provider could help to effectively hunt any advanced ransomware attack. All of the above is available within Kaspersky Expert Security.
If you become a victim, never pay the ransom. It won’t guarantee you get your data back but will encourage criminals to continue their business. Instead, report the incident to your local law enforcement agency and get help from incident response experts such as Kaspersky.
Companies can also try to find a decryptor on the internet – some of these are available at https://www.nomoreransom.org/en/index.html