Digitally Transforming the Ports

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MMC and Ramco Systems Signing the MOA

Leading Malaysian utility and infrastructure conglomerate MMC Corporation Berhad (MMC) announced that it has embarked on a major digital transformation of five ports, in partnership with global software solutions leader, Ramco Systems.

The digital transformation will consolidate and standardise processes of MMC’s ports, which include Pelabuhan Tanjung Pelepas Sdn Bhd (PTP), Johor Port Berhad, Northport (Malaysia) Bhd, Penang Port Sdn Bhd and Tanjung Bruas Port Sdn Bhd. The group-wide transformation was awarded based on the successful implementation of Ramco integrated Enterprise Resource Planning (ERP) system at one of Malaysia’s most advanced container terminal – PTP.

This technological transformation programme will propel Malaysia to the forefront of global best-in-class ports which plays a crucial role in mitigating supply chain challenges, including recent disruptions due to COVID-19.

Building on an earlier implementation by Ramco Systems of an ERP system for PTP where about 90% of the system has achieved Go-Live in phases over the past 10 months, the enhanced rollout will digitalise processes, while providing real-time business information. MMC will also be able to consolidate various business support functions (namely Finance, Human Resource, Enterprise Asset Management, Supply Chain Management, and Logistics Management) across ports into a single integrated ERP system – all accessible on an integrated dashboard. Over 8,000 MMC employees across the ports will be plugged into the platform on their computers / mobile devices which now eliminates duplication errors and other bottlenecks, allowing efficient business processes and enhanced data visibility.

The system will also include smart features such as Artificial Intelligence and Machine Learning (AI/ML), which will provide employees with greater insight as well as predictive alerts and chatbots which can reduce human error and save time. This will lay the foundation for MMC’s broader strategy to enhance business experience to our customers and suppliers.