The Iskandarian was invited to test drive the spanking new Mercedes E-Class and have a taste of the after-sales experience at Cycle & Carriage Johor Bahru, which is the largest Mercedes-Benz Autohaus in the Southern region.
Featuring two new Mercedes-Benz E-Class facelift variants, the Mercedes-Benz E 200Avantgarde FL and E 300 AMG Line FL were unveiled globally last year. The all-new W213 Mercedes-Benz E-Class has undergone a facelift. It has received a significant overhaul to its exterior styling, featuring the marque’s new design language. It is locally assembled (CKD) in Pekan, Pahang.
The enhanced Cycle & Carriage Johor Bahru comes with the new Mercedes-Benz Brand Presence. The Autohaus is meticulously developed with state-of-the-art technology and presents a contemporary retail experience that addresses the customer’s individual needs.
As one enters Cycle & Carriage Johor Bahru, he or she is met with a completely redesigned entrance that acts as an experiential gateway into the world of Mercedes-Benz where every customer is welcomed with a personal touch of hospitality by a Star Assistant.
Customers are invited to explore freely and fully immerse themselves in a journey across various touch points supported by digital tools and the latest multimedia. This Mercedes-Benz retail concept allows for more face-time interactions between customers and the service team for a deeper discovery into the brand, and gives customers a unique experience of luxury, transforming it from a point of sales to a point of experience. Various seating and discussion locations in open, semi-private or private areas help facilitate individual consultations, whether it’s for sales or service. It also comes complete with a well-stocked hospitality lounge and a merchandise area.
Cycle & Carriage Johor Bahru Autohaus is the only accredited and authorised Mercedes-Benz Certified Body & Paint Centre in the Southern region, equipped with the latest automotive innovation and technologies. The facility provides expertise to conduct structural repairs on Mercedes-Benz vehicles while upholding global safety standards to provide customers with peace of mind. With the ability to service 850 cars a month from 35 work bays, coupled with their Drop & Go and Door-to-Door servicing, customers can expect convenience and quick turnaround time in getting their Mercedes-Benz serviced.
The exceptional after-sales service experience from Cycle & Carriage is a must mention. Fix an appointment with the Cycle & Carriage Door-to-Door Service and skip the hassle of driving your car to a service centre for routine maintenance. A representative will pick up your Mercedes-Benz to be serviced and deliver it back to you when it’s done, as long as it is within a 30km radius of where you are located. Your car’s journey to and fro is insured by Cycle & Carriage for your peace of mind so you can enjoy this hassle-free service from the comforts of your home.
Now for the main attraction, the E-Class also portrays style, status, exclusivity with class and progression. The E 200 Avantgarde facelift brings some notable design changes, including a new front grille that is slimmer than before and is styled differently depending on the trim package. On the Avantgarde variant, the grille is hexagonal and features two chrome slats running across a black lattice.
There are two 12.3-inch displays for the digital instrument cluster and the touchscreen infotainment, which are both parts of the facelift feature. The car is powered by a 2.0-litre turbocharged four-cylinder unit and features the M264 engine. The E 200 Avantgarde serves up 197 PS (194 horsepower) and 320 Nm of torque.
In short, driving the E 200 not only provides satisfaction from driving but it also pampers the lifestyle needs by featuring a steering wheel, light longitudinal-grain aluminium and black open-pore ash wood for the centre console, and Artico upholstered seats.
Head on down to Cycle & Carriage Johor Bahru Autohaus (No. 102, Batu 5 1/2, Jalan Skudai, Tampoi, 81200, Johor Bahru) and get a feel of the Mercedes experience for yourself!