Shoppers of Paradigm Mall Petaling Jaya (PMPJ) and Paradigm Mall Johor Bahru (PMJB) can now shop in comfort and convenience as WCT Malls introduces the ‘Purchase & Pick-Up’ service that allows customers to purchase essential and non-essential items online and then later pick them up from designated spots within the Malls.
WCT Malls ‘Purchase & Pick-Up’ service aims to enhance customer experience through integrated online-to-offline shopping as well as provide shoppers with an easy and convenient alternative to collect their purchases, while practicing social distancing and avoiding queues in view of the current conditional movement control order (CMCO).
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Selena Chua, Chief Executive Officer of WCT Malls Management said, “We are delighted to launch the ‘Purchase & Pick-Up’ service at WCT Malls. Through introducing this service, we can facilitate social distancing while able to meet our shoppers’ needs. The rise of online-to-offline retailing is rapidly changing the current retail landscape, and at WCT Malls, we are constantly exploring new ways to provide enhanced and seamless shopping experiences for our shoppers and for our retailer partners to increase their consumer touchpoints.”
How the Purchase & Pick-Up Service Works?
Step 1- Browse the page: Customers can browse through the PMPJ’s and PMJB’s Facebook pages to check the names of the participating stores.
Step 2- Place your order: Shoppers can click on the links, which will direct them to the selected retailer/brand website or Facebook page. Customers can communicate directly with the selected retailer/brand on the items to purchase, payment terms and date/time of collection.
Step 3- Collect your purchase: Shoppers will have to drive-through the designated pick-up points at the scheduled date and time to collect their items from the store representative. A ten-minute grace period will be provided to shoppers to pick-up the items, post that the customer will have to collect their purchase directly from the respective shops within the malls.
The pickup services are available seven days a week from 12:00 PM-5:00 PM and the designated pick-up point for Paradigm Mall Johor Bahru is the Level G entrance near Uniqlo.
Besides the ‘Purchase & Pick-Up’ service, WCT Malls is also offering parking promotions for their loyal shoppers.
Paradigm Mall Johor Bahru
Time: 9:00 AM- 8:00 PM
Promotion date: 4th May- 9th June, 2020
Shoppers can enjoy free parking for three hours on weekdays (Monday-Thursday) with a minimum spend of RM10 and on weekends (Friday to Sunday, including public holiday) with a minimum spend of RM60. WCT Buddy members only need to spend RM30 to enjoy the offer.
*Terms & conditions apply
In conjunction with the Hari Raya Aidilfitri celebrations, WCT Malls is offering exclusive rewards to WCT Buddy Members.
Paradigm Mall Johor Bahru, Paradigm Mall Petaling Jaya & gateway@klia2
Campaign Name: Give Me 5, It’s Raya Time
Promotion date: 15th May- 28th May 2020
WCT Buddy members will be rewarded 5x WCT Buddy points for purchases made at PMPJ, PMJB and gateway@klia2. *Terms & conditions apply
Additionally, all F&B establishments in PMPJ, PMJB, gateway@klia2 and SkyPark Terminal will be opened to customers for dine-in, adhering strictly with the SOPs set by the authorities under the CMCO. All F&B outlets will follow the guidelines imposed, including ensuring table distancing of two-metre as well as registration of customer contacts to enable contact tracing.
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